p079.ezboard.com/fezboard...=519.topic

ezboard Attack Update - 06/16/05

"Hello Everyone,

I have good news today.

We can see light at the end of the restoration tunnel. The work we are doing now is delivering great results with many boards getting significant amounts of data back and more to come.

Please don't panic if your particular board has not seen data restored in the last day. Unfortunately it is taking time for the restoration process to propagate throughout to all servers in our systems. Set your expectations to seeing data by Monday. Please hold off on asking CS or me to clarify things about your board until next week. This will allow us to focus on getting your data back faster.

While we are on a positive note, in the last 24 hours we have located an additional pocket of data that we will work to restore. Restoring this data will commence next week after the current restoration processes are completed. You can consider this a sixth restoration process. You may be asking why we just found this data now, and the truth is that we have been running additional tests on old and new equipment and during one of these tests we located additional data. I can't tell you more about this now and please do not ask for more information. We will tell you what we know when we can. Stay tuned here for information.

Finally, we have identified and are testing a back-up and restore process that will be much faster than we had implemented in the past. Remember that the restore processes we are using now are NOT the normal processes. This new procedure means that during the back-up process you will experience much less server slowness and much faster restores. More on this after we have the process nailed down and in production.

Thank you again for your patience and we hope that our daily communications and open dialogue have helped you and all ezboard users to better understand what we are doing to get ezboard back to normal.

Sincerely,

Rob

Robert Labatt
CEO
ezboard, Inc."